Return & Refund Policy

If to return an item, please contact the customer service by e-mail marketing@vincismile.com or by phone calling at 626 283 5808.

 

To return an item, it must be in its original unused condition unless there is a manufacturer defect. You must return the item within 7 days of receipt of your purchase. We pay all shipping costs of a return is a result of our error and you are exchanging it for the item you ordered (i.e. received an incorrect or defective item, etc). For all other returns the customer is responsible for roundtrip shipping.

 

  1. Please email marketing@vincismile.com to request a refund and we will assign you a tracking #.
  2. Please send your returned item to 20524 Carrey Rd. Walnut, CA 91789.
  3. Please include in your package a signed note stating the reason for your return and the original receipt.

    Newsletter

    A short sentence describing what someone will receive by subscribing